At onyxgoldsmiths.co.uk we want you to be delighted every time you shop with us. Occasionally though, we understand that you may wish to return items.
A refund can be requested within 14 days of despatch and an exchange within 30 days of despatch
Onyxgoldsmiths.co.uk offers two easy return options:
By Post
Items can be returned direct to onyxgoldsmiths.co.uk with 14 days (refund) / 30 days (exchange) as confirmed above from the date of despatch using our online returns process
Onyx Goldsmiths Store
Alternatively, purchases may be returned to our store where we will be pleased to process your refund or exchange.
In Additional Information box, please outline the following information:
Whether you would like a Refund or Exchange
Return method
By Post
In Store
Payment type
Paypal
Debit/Credit card
Please complete the form below to request an RMA number.
