Onyxgoldsmiths.co.uk cannot accept returns of earrings. This is due to hygiene reasons and does not effect your statutory rights. When returning items to onyxgoldsmiths.co.uk or to one of our stores, the item/s must be in its original packaging, accompanied with the despatch note and the downloadable return slip.
We cannot accept returns for items which have been altered or engraved.
If you should experience any problems with, or have any queries about our returns procedure please contact a member of our team.
| Contact Information | |
| Telephone: | 0115 925 8744 (Monday to Saturday 9am - 5pm) |
| Email: | Contact Form |
